Overview
The inbox will display all messages received from integrated partners.
Search
Search allows you to search for messages based on the Contact/Entity of the Details of the message.
| To view an alert select Read from the Read Column |  |
| To mark a previously read alert as not viewed select Unread from the Read Column |  |
| To mark all Alerts as read select the Mark All As Read button. |  |
Inbox filters
The Messages screen also has a number of filters allowing users to easily see Messages that need action. These filters include:
| Filter | Explanation |
|---|---|
| All Alerts | Display all messages in the Messages screen |
| Unread Alerts | Show messages that have not yet been viewed |
|
Today's Alerts |
Show all messages that have been generated Today |
| This Month's Alerts | Show all messages that have been generated this calendar Month |
|
Last Month's Alerts |
Show all messages that have been generated last calendar Month |
Notifications Report
Notifications that are more than 60 days old will automatically archive. However, users can download a Notifications Report of all Inbox Messages (both current and archived).
The report will detail:
- Contact/Entity
- Details of the notification
- Status
- Timestamp